TwinTurbo.NET: Nissan 300ZX forum - #1) I hope you have all visits to the dealer documented.
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Subject #1) I hope you have all visits to the dealer documented.
     
Posted by Dave N on January 13, 2004 at 10:00 AM
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In Reply To Considering getting rid of our 350Z; would like input: posted by therinL on January 13, 2004 at 09:08 AM
     
Message By documented, I mean the service work orders that detail the complaint and what the technician found (or didn't find). Also be sure to keep a separate log that captures the approximate dates/mileages of when you noticed the problems and when you took the car in for warranty work, and who you met with at the dealer, and what was said.

2) Try another dealer (continue to document the visits)

3) If this still fails, get a hold of someone at Nissan's 1-800-Nissan1 number and see if there is someone you can send copies of all your documentation (the dealership work orders, and your notes about what was said, etc...). I would like to think that this should get someone's attention.

Finally, if you are still out of luck, the good news is that you've got 90% of the homework to along with a letter expressing your frustration (i.e. the documentation I mentioned above) put together for a lemon law case. Be sure to see what the lemon law limits are in your state. They are not the same from one state to another.

Best of luck. I hope you're able to keep the car and get these issues resolved.

Dave N


Sig Quotes:

"Or he's having a rough week like the rest of us and decided to take out his agressions of not being breast fed on me." BigTDogg 15:45, 09/25/03

"Pick her up from day care and take her to Dairy Queen for a snow cone." YugoBernie 1/7/04

     
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